jilimm Privacy Policy

1. Introduction — Purpose of This Policy

jilimm (referred to here as "we") is a platform providing digital gaming and betting services for players in Myanmar. We treat the protection of your personal information as a serious matter and safeguard it with SSL encryption and strict security systems.

This Privacy Policy applies to anyone who uses the jilimm platform (the website and related services). By reading this policy, we hope you will understand how we handle your data and have a clearer view of your privacy rights.

If there is any conflict between what is stated in this policy and the Terms and Conditions on our website, this Privacy Policy will prevail.

2. Information We Collect

We collect different categories of data in order to provide our services and keep the platform running properly. The information we collect includes the following—

2.1 — Information You Provide Directly

• Your name, date of birth, and contact details entered when registering an account
• Financial information entered when making payments and processing deposits or withdrawals
• Messages and communication records sent to our customer support
• Profile and preference settings you fill in yourself

2.2 — Data Collected Automatically

• IP address, browser type, and device information
• Platform usage records — game history, pages visited, actions taken
• Session cookies and associated analytics data
• Time of visit (Myanmar Standard Time, UTC+6:30) and interaction frequency

3. How we use your data

We use your personal information only for the following purposes—

• To create and verify accounts and provide our services
• To process deposits and withdrawals quickly
• To prevent fraud and maintain platform security
• To uphold Responsible Gaming standards and enforce the 21+ policy
• To improve the platform and enhance the player experience
• To respond effectively through customer support (24/7 Live Chat and email)
• To comply with legal and regulatory requirements

Your data will not be used in any way beyond the purposes stated at the time of collection.

4. Data sharing with third parties

jilimm will not sell your personal information to third parties. We will only share it in a limited way with the parties listed below, and only when necessary to provide our services—

Eligible parties we may share with

• Payment service providers (KBZPay, Wave Money, AYA Pay) — for processing deposits and withdrawals only
• Technology service providers — for platform operations and security only
• Relevant authorities — only when required by legal obligation

The third parties listed above are not permitted to use your data for any purpose beyond what we have instructed. We have data protection agreements in place with each of them.

5. Cookies and tracking technologies

Our website uses cookies and similar technologies (session tokens, local storage). These technologies are essential for our platform to function properly.

Cookie types

• Essential cookies — for maintaining login sessions and security checks
• Functional cookies — to remember your chosen language and preferences
• Analytics cookies — to understand platform usage and identify areas for improvement

You can block cookies through your browser settings, but please note that some platform features may not work properly as a result.

6. Data retention period and deletion

We will retain your data only for as long as needed to fulfil the service purpose and meet legal obligations. Once that period ends, your data will be securely deleted or anonymised.

If you request account closure, we will delete your remaining data within a reasonable period, except for data we are legally required to retain. The retention period is determined by the nature of the data and applicable legal requirements.

7. Data security measures

jilimm applies technical and organisational security measures to protect your personal information—

• SSL (TLS) encryption — all data transmissions are encrypted and protected
• Database access is restricted to authorised staff only
• Regular security audits and patches are carried out
• A monitoring system is in place to detect suspicious access attempts
• Regular data handling ethics training is conducted for staff

No digital service can be fully protected, so we cannot guarantee 100% security by any means — but we commit to applying meaningful and reasonable safeguards.

8. Player Rights

You have the following rights regarding your personal data—

• Right to Access — You can ask what data we hold about you
• Right to Rectification — You can request correction of inaccurate data
• Right to Erasure — You can request deletion of your data where legally appropriate
• Right to Restriction — You can object to continued use of data we currently hold
• Right to Object — You can refuse the use of your data for marketing communications

To exercise these rights, you can contact our customer support via 24/7 Live Chat or email us at [email protected]. We will respond within a reasonable time after receiving your request.

9. Child Protection

jilimm's services are for players aged 21+ only. We do not knowingly collect data from anyone under 21. If we discover that a player under 21 is using our platform, we will immediately delete that player's data and close the account.

Parents or guardians who believe a child in their care is using jilimm are asked to contact us immediately at [email protected].

10. Policy Changes

jilimm reserves the right to update this Privacy Policy at any time. If significant changes are made, players will be notified through the website.

If you continue to use the platform after a policy change by visiting our website, you will be considered to have accepted the updated policy. We encourage you to review this page regularly.

Policy last updated — 30 October 2026